A competent result driven professional with expertise in driving business outcomes through technology and digital transformation. Over 17 years of experience in business technology management across various functions including Solution design, client relationship management, program management, and consulting. Have been a part of several complex transformational and integrated services programs.
Successfully managed large teams of up to 80 members, guiding and empowering them to deliver business objectives.
EXPERIENCE
2015 - Till date
Freelance Product Consultant
Fizcity, Hoolbee, Brammaa, Raamalin
Solution / Sales leadership in Digital transformation applications engineering, software solutions, product development, commercial modeling, to Enterprise customers. End to end responsibility including proposition offerings, Proposal and RFx management till opportunity closure . Engage with CEO’s & CXO for – Rapid Prototype, Fast MVP, Enterprise grade Product Development – Application re-engineering, Market fit – Revenue channels. Proven track record handling multiple products development and successful delivery.
Consistently monitor and query master dump logs for workloads and sort them in order based on the urgency, priorities and TAT then delegate within the team to achieve high standard quality assurance and KPI targets. Responsible for a team consisting of 68 members working on Financial Print Services, providing 24/7 service to clients across US, Asia and Europe. (Primarily fortune 500 companies) and delivering results under extreme deadlines. Create daily dashboard, MIS, automate reports using VBA, .net 13.0 framework.
2007 - 2017
Sr. Process Associate / Business Analyst:
Accenture
Collected requirement gathering for SharePoint development and project delivery. Querying master dump for workloads and sorting them in order based on the urgency, priorities and TAT then delegate within the team to achieve KPI targets. Consistently work with team mates to get improvement suggestions and automate work load using Excel Macros & VBA Scripts. Lead continuous improvement efforts and teach, train, coach and mentor the team members for the use of Lean Six Sigma tools and Kaizen methodology. Create Process Workflow Document version updates based on the updates received on Share point
2007 - 2009
Relationship Manager
Citigroup / TCS-Eserve
Responsible for handling early-stage collections for CitiGroup UK (Unsecured Debts, 0 – 7 delinquency). Worked in the Dialer team for a period of 22 months and have maintained the metrics related to the same. Working on financial statements and helping customers with an appropriate solution on getting the credit line correct.
EDUCATION
2024 - 2026
M.Sc Machine Learning & Artificial Intelligence
Upgrad - IITB & Liverpool University (Enrolled - 2024)
2005 - 2008
B.Sc Computer Science
Madras University
SKILLS
85%
JavaScript
Full Stack MERN, Vue.js, Next.js, GCP, AWS, Devops
92%
Figma
UI UX
81%
My SQL
My SQL, Postgres, Mongo DB
78%
Python
ETL, Pandas, Numpy, Scipy, Flask
90%
WordPress
Portfolios, Woocommerce, LMS
87%
Digital Transformation
Portfolios, Growth Consulting, Paid Social Media Ads
AWARDS
Top 10 Machine Learning startups in India, by CIO Review Magazine.
Public Speaker - Anna University
Mentor - Smart India Hackathon - St. Joseph College, Chennai.